Every working day (about 30–45 minutes)
- Open a chat in your CRM project: What's on today?
- Clear follow-ups and signals first. Ask for drafts, edit, send.
- Report back in one message: Sent Priya, Mei and Tom. Daniel replied, call moved to Friday. Claude logs it all.
- New outreach second. Ask for the next five people to contact, with research cards and drafts.
- Before you close the chat: Anything left unlogged?
Every Friday (10 minutes)
- Give me this week's scoreboard against my targets.
- Which deals have gone quiet, and what should I do about each?
- Anything in the Playbook you'd change based on this week?
Habits that keep the data clean
- Report everything you send. Nothing syncs on its own (see the limits page). A quick "sent these three" is enough.
- Glance at what Claude logged. It can update the wrong record. A two-second check catches it.
- Correct drafts out loud. "Too formal" or "never open with a compliment" goes into the Playbook, and the drafts get better every week.